Aberdare: 01685 871133 | Blackwood: 01495 222214 | Merthyr Tydfil: 01685 371153

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Thank you for choosing GGP Law.

Client Feedback Questionnaire

We appreciate all feedback and would welcome your comments on our service.

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Question 1: How did you choose GGP Law?
- GGP Law have acted for me/us before
- Advertising
- Location
- Competitive fees
Question 2: Our service - How satisfied were you with the information we gave to you at the outset about our fees and terms & conditions?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 3: Our communication - How satisfied were you with our level and quality of communication?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 4: Telephone calls - How satisfied were you with how quickly we returned your calls?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 5: Documents - How satisfied were you with the quality of the documents that we produced?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 6: Easy to understand - How satisfied were you with how easy it was to understand the information we gave you?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 7: Reception - How satisfied were you with the service provided by our reception staff?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 8: Outcome - How satisfied were you with the outcome of your matter?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
Question 9: Our fees - How well did we do in keeping within our quoted fees?
- Very well
- Acceptable
- Not very well
Question 10: Did we treat you fairly at all times?
If you feel we treated you poorly due to, for example, your ethnicity, sex, religion or any other reason please tell us briefly what happened.
Question 11: Have you had cause to complain?
If yes, please give some details about your complaint here.
Question 12: Would you recommend GGP Law to someone else if they needed help and advice?
- Certain to
- Likely to
- Unlikely to
- Certain not to
- Undecided
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Comments or suggestions
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Our Services

Care Commercial Property Disputes Family Law Personal Injury Residential Conveyancing Wills, Probate and Powers of Attorney

Our Offices

Aberdare

Marchant Harries House
17 - 19 Cardiff Street
Aberdare
CF44 7DP

Open Mon-Fri 9am-5pm (Closed for lunch 1-2pm)

Contact Aberdare

Blackwood

Unit A
184-186 High Street
Blackwood
NP12 1AH

Open Mon-Fri 9am-5pm (Closed for lunch 1-2pm)

Contact Blackwood

Merthyr Tydfil

6 Glebeland Street
Merthyr Tydfil
CF47 8AU

Open Mon-Fri 9am-5pm (Closed for lunch 1-2pm)

Contact Merthyr Tydfil

The ongoing effectiveness of the firm’s client care practices and procedures continues to maintain a loyal customer base and frequent referrals and recommendations to others.

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Alex explained everything which was going on and was very supportive.

I would recommend Alex to anyone.

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© 2024 GGP Law.

GGP Law is the trading name of GGP Law Ltd. (Company No. 08230946).
Authorised and regulated by the Solicitors Regulation Authority Number 613726.
Registered office: Marchant Harries House, 17 - 19 Cardiff Street, Aberdare, CF44 7DP

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Aberdare:
01685 885500 Blackwood:
01495 222214 Merthyr Tydfil:
01685 371153

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